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Groupe Guidelam

Privacy policy

Last updated: November 8, 2026

Who we are

Groupe Guidelam is a business name of 9449-4937 Québec inc., a company incorporated in Québec (NEQ 1176902790) ("we"). This policy explains how we handle personal information related to the guidelam.com website, in accordance with Québec's Act respecting the protection of personal information in the private sector, as amended by Law 25.

Person in charge of the protection of personal information

The person in charge of the protection of personal information is Madiagne Diagne, President. For any question or request, write to contact@guidelam.com.

Information we collect

This website has no forms, uses no cookies, and includes no analytics, advertising or tracking tools. Fonts are hosted on our own servers: your browser does not contact any third-party service when you visit.

We only collect the information you choose to send us when you email or call us:

  • your name;
  • your contact details (email, phone);
  • the content of your message and any information you include in it.

As with any website, our hosting provider may record technical connection data (IP address, browser type, pages requested, date and time) in logs used for security and to keep the site running. We do not use this data to identify or profile you.

How we use information

We use your information only to:

  • respond to your request;
  • provide the services you requested and follow up on our relationship;
  • meet our legal obligations.

We do not sell, rent or share your personal information for commercial purposes.

Disclosure and hosting outside Québec

Our email and hosting services may store information on servers located outside Québec. Before any such disclosure, we make sure the information receives adequate protection, as required by law.

Retention and security

We keep your information only as long as needed for the purposes for which it was collected, or as required by law, and then destroy it securely. We take reasonable security measures to protect your information against loss, unauthorized access and disclosure. In the event of a confidentiality incident presenting a risk of serious injury, we will notify the affected individuals and the Commission d’accès à l’information.

Your rights

You may, at any time:

  • request access to the personal information we hold about you;
  • request that it be corrected if it is inaccurate, incomplete or ambiguous;
  • withdraw your consent to its use;
  • ask us to stop disseminating it.

To exercise these rights, write to contact@guidelam.com. We will respond within 30 days. If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec.

Changes

We may update this policy. The date of the last update appears at the top of the page.